Privacy Policy

Introduction

Fred’s Tire and Auto respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information collected through our SMS/text messaging program.

By using our website, services, or opting into our communications, you agree to the practices described in this Privacy Policy.

Collection and Use of Mobile Phone Numbers

Fred’s Tire and Auto may collect mobile phone numbers from individuals who voluntarily provide them through website forms, verbal consent, inbound text messages, written forms, or other direct interactions.

We use mobile phone numbers only for the specific purpose disclosed at the time of consent, such as customer care, service-related communications, appointment or scheduling notifications, account or billing notices, delivery/status updates, and other informational messages.

Consent

By providing your mobile phone number and opting in, you authorize Fred’s Tire and Auto to send SMS/text messages to the number you provide for the purposes described at the point of consent.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

Opt-Out and Help

You can opt out of receiving SMS/text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Email: info@fredscarcare.com
Phone: 636-639-1446

No Third-Party Marketing Use of Mobile Opt-In Data

Fred’s Tire and Auto does not sell, rent, or share mobile opt-in information, consent records, or phone numbers with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers, carriers, and messaging platforms only as necessary to deliver messages and operate our texting program, or as required by law.

Security and Retention

We take reasonable measures to protect personal information, including phone numbers used for SMS messaging.

We retain mobile numbers and related consent records only as long as necessary to fulfill the purposes for which they were collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

Consent Records

Fred’s Tire and Auto is responsible for maintaining records that demonstrate when and how consent was obtained, including but not limited to:

• Copies of web form submissions

• Written consent forms

• Screenshots of consent checkboxes

• Call scripts and notes

• Other related documentation

These records are retained in accordance with internal policy and applicable law and must be available upon request in the event of a carrier or compliance review.

Additional Information We May Collect

We may also collect personal information including:

• Name

• Email address

• Mailing address

• Vehicle information

• Service history

• Billing information

This information is used solely to provide and improve our services.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Fred’s Tire and Auto
15274 Veterens Memorial Pkwy

Wentzville, MO 63385
Email: info@fredscarcare.com
Phone: 636-639-1446

Updates to This Policy

Fred’s Tire and Auto may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Terms of Use

Please place a publicly accessible link to these Terms of Use in your website footer.

SMS/Text Messaging Terms

Program Description

By opting in, you agree to receive SMS/text messages from Fred’s Tire and Auto at the mobile number you provide.

Messages may include customer care and service-related communications such as appointment reminders, service updates, account notifications, scheduling, support responses, and other informational messages as described at the time you opt in.

Opt-In and Consent Requirements

You may opt in by:

• Submitting an online form with an SMS consent checkbox

• Signing a written consent form

• Providing verbal consent

• Initiating a text message to us, where we confirm your opt-in

Consent to receive text messages is not a condition of purchasing goods or services.

Message Frequency and Charges

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.

STOP / Opt-Out

To stop receiving text messages, reply STOP to any message.

After you opt out, you may receive one additional message confirming your opt-out. You will not receive further messages unless you re-opt in.

HELP / Support

For help, reply HELP or contact:

Fred’s Tire and Auto
Email: info@fredscarcare.com
Phone: 636-639-1446

Re-Opt-In

If you previously opted out, you must opt in again before we can resume sending messages.

Eligibility and Accurate Information

You represent that you are authorized to enroll the mobile number provided and that you will keep your contact information accurate and current.

Carrier and Delivery Disclaimer

Message delivery is subject to effective transmission by your mobile carrier and network availability.

Fred’s Tire and Auto is not responsible for delayed or undelivered messages.

Privacy

Your participation in our texting program is also governed by this Privacy Policy, including how we collect, use, and protect your information.

Consent Recordkeeping

Fred’s Tire and Auto is responsible for maintaining documentation of SMS consent and opt-in records.

These records must be retained and produced upon request in the event of a compliance review or carrier audit.